Your Bespoke Carpentry Questions Answered with Expert Insight

Yes. From initial concept sketches to the final coat of lacquer, JMB Designs handles every stage in-house. We begin with a site visit to measure accurately and discuss how you use the space. We can then provide visuals for approval upon request, including finishes and hardware before timber is cut. Because the same craftsman manages design, manufacture, and installation, you gain seamless communication, tight quality control, and a result that fits flawlessly.

We’re based in Newton Flotman, just south of Norwich, and regularly work across the whole of Norfolk and neighbouring Suffolk. Whether you live in the city, on the Broads or along the coast, we can usually accommodate your project. For larger commissions such as full-home cabinetry, we’re happy to travel further across East Anglia. If you’re unsure whether we cover your postcode, simply send us the details and we’ll confirm within one working day.

Lead times vary according to complexity, but most bespoke pieces are usually made and completed within a week or two. Smaller items such as floating shelves can be done sooner, while whole-house fit-outs may require a little longer. We always provide a detailed timeline when quoting and keep you updated at each milestone so you know exactly when to expect installation.

We mainly use furniture-grade plywood, MDF and high-pressure laminates when suitable, with Oak, Walnut and Pine also available. Every project is specified for its use and all timber is ethically sourced from FSC-certified suppliers, ensuring sustainability without compromising strength or finish.

Absolutely. We can colour-match to existing cabinetry, flooring or period mouldings. Using test samples, we adjust tint and sheen until the new joinery blends seamlessly with your current décor. For painted furniture, we hand paint in any Farrow & Ball, Little Greene or RAL tone; for timber we blend bespoke stains that respect the grain while achieving the perfect shade.

Yes, every installation comes with a twelve-month workmanship guarantee and a simple care guide tailored to the materials used. Should hinges need a tweak or a door settle after the first season, we’ll return to adjust it free of charge.

Simply phone, email or use our website form with a brief outline of your idea. We’ll arrange a free home visit to measure, discuss finishes and talk through your budget. After that you’ll receive a detailed, itemised quote within a couple of days, including drawings where required. Quotes are valid for 30 days and entirely obligation-free, giving you plenty of time to compare options or ask further questions.

We accept bank transfer, debit and credit cards, and, for larger projects, staged payments to help spread costs. A 10 percent deposit secures the booking and start date, followed by a 50 percent payment on the start day for materials and initial labour, with the balance due upon completion once you’re fully satisfied.

All transactions are documented with digital invoices for your records. Unfortunately we do not take cash or cheques, ensuring a secure, trackable payment process for both parties.

Certainly. We frequently coordinate with electricians, plumbers, decorators and builders to ensure your project runs smoothly. By sharing drawings and agreeing schedules in advance, we minimise downtime and avoid last-minute surprises. If you’re working with an interior designer or architect, we’re happy to attend joint meetings or site walk-throughs, making sure our joinery integrates perfectly with the wider scheme seamlessly.

Yes, JMB Designs carries comprehensive public liability and product insurance up to £2 million, giving you total peace of mind. All electrical components are installed to Part P standards, and we comply with the latest health and safety regulations when working in your home. Certificates and policy documents are available on request.